Delivery and Returns Information
DELIVERY TIME FOR YOUR ITEMS
We are based at the heart of UK, Willenhall in the West Midlands Area, which we post out all of our items all across the UK mainly by Royal Mail postal service. Our delivery time takes around average 3 working days on our FREE 2nd class service. We are thrilled to offer complimentary standard UK postage and delivery services on all our products, ensuring a convenient and cost-effective shopping experience for our valued customers within the United Kingdom.
Order Dispatch information
Explore the enchanting world of magicdecorations.co.uk, where your orders take center stage in our commitment to swift delivery. At our online shop, your purchases are meticulously processed, and we take pride in dispatching them either on the same working day or, at the latest, the very next day. This dedication to prompt service ensures that the magic you've chosen is on its way to transform your space without delay. Trust in magicdecorations.co.uk for not only exceptional products but also a seamless shopping experience, where your orders are handled with efficiency and dispatched with care.
Ordering outside the UK
However, for customers residing outside the UK who wish to make a purchase, we kindly ask you to reach out to our dedicated customer service team. We understand the importance of catering to our international clientele and are more than happy to assist in working out a tailored delivery service for you. Please be aware that additional charges may apply for deliveries outside the UK,
magicdecorations Return policy
Not happy with your item?
Return Policy:
At magicdecorations.co.uk, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, our return policy is designed to provide a hassle-free solution.
Conditions for Returns:
1. Timeframe: Returns must be initiated within 30 days of the original purchase date.
2. Condition: The item must be in its original, unused condition. We are unable to process returns for items that show signs of use or damage.
Return Process:
1. Contact Us: To initiate a return, please contact our customer service team at magicdecorations@outlook.com to obtain a Return Authorization (RA) number.
2. Packaging: Securely package the item in its original packaging, including all accessories and documentation.
3. Postage Charges: Please note that the customer is responsible for covering the cost of return postage.
4 Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the return conditions.
5. Refund: Upon successful inspection, we will process a refund to your original payment method. Please allow 2-3 working days for the refund to be reflected in your account.